To be eligible for a return, your item must be unused and in the same condition that you received it. If 10 days have gone by since your order delivered, unfortunately, we can’t offer you a refund or exchange. We do not accept returns unless there is a defect in the product. Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please save all packaging materials and damaged goods before filing a claim. If you received your order damaged, please contact the shipment carrier to file a claim. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).īigBeryl is not liable for any products damaged or lost during shipping. The tracking number will be active within 2-3 days.īigBeryl is not responsible for any customs and taxes applied to your order. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). If you have given wrong address contact us immediately on to make it right. In the event of wrong address the local post carriers may destroy the package when they are not able to reach you. We don't charge anything, Yes! the shipping is completely FREE!ĮU, Japan, South Korea, Russian Federations, Sweden, Denmark, Norway, AUSġ) Delivery delays can occasionally occur due unavoidable factors like extreme weather, pandemic, local factorsĢ) Please provide correct address at the time of order. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Please allow additional days in transit for delivery.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If the product needs customizations then the processing may differ, it will be mentioned on the respective product page. Orders are not shipped or delivered on weekends or holidays. Following are the terms and conditions that constitute our Shipping Policy.Īll orders are processed within 3-5 business days. Thank you for visiting and shopping at BigBeryl.
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